Web Reference: Dec 15, 2022 · CM4 works fine with AI 2023 at least on the Mac. Not sure what the would need to change in CM5 other than for the installer to recognize AI 2023. Looks like CM5 only works with the latest cutters. Asks for a serial number for FC9000 for example and no FC8500 or FC8000 listed, so probably would not accept serial number to registrar for old models. Jun 25, 2024 · I'm having a problem that started suddenly out of nowhere this morning. We have all our cutters connected to Flexi Production Manager via the network. All cutters have DHCP turned off with manually set IP/subnet/gateway. We have two FC9000-140 cutters side-by-side, both new (about 2 months old... Aug 26, 2020 · Graphtec tech support just called. Said USB port is likely shot on plotter and you need to use Graphtec-specific serial cable that has different pin layout from standard serial cable. Of course, they no longer sell them. He sent me a diagram of the pin layout but there's no way I'm soldering those hair-thin wires.
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