Introduction to Getting Call Center Workforce Optimization Right Webcast
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Getting Call Center Workforce Optimization Right Webcast Comprehensive Overview
In this editorial video, we cover Register for the ...
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Summary & Highlights for Getting Call Center Workforce Optimization Right Webcast
- Drawing on the results of an in-depth market research study by Pelorus Associates, chief analyst Dick Bucci from Pelorus ...
- Provides an overview of monitoring agent schedule adherence in
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