Understanding Chapter 3 The Reference Interview

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  • INF1310
  • Staff from Auckland City Libraries demonstrate a
  • Reference interview
  • "Do you have any books on law?” *“I need information on bats.” Have customers ever asked you general or ambiguous questions ...
  • Staff from Auckland City Libraries demonstrate the

Detailed Analysis of Chapter 3 The Reference Interview

References Follow these steps for great customer service at the Kansas City Public Library! or how to answer a question like a Librarian!

How to give a

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