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First Impression "Front Desk Do you make your

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Summary & Highlights for Administration Health Training First Impression Negative

  • Aired Mar 23, 2015 Studio 5.
  • Grand Rounds in Urology Contributing Editor Neil H. Baum, MD, Professor of Urology at Tulane
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  • Bad first impressions
  • There is a difference between being polite and actually caring. Good customer service takes much more than just being polite.

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